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Funeral claims and your beneficiary

How do you claim on a funeral insurance policy?

Visit our claims page for instructions on how to submit a claim via an online form, email or you can call us. You can also send us a call me back from the claims page and one of our consultants will call you.

How long does it take to pay a claim?

Qualifying funeral claims can be approved in 5 minutes and approved claims can be paid within 24 business hours.

Does my family have to use the pay-out for funeral related expenses?

No they don’t have to. They can use the pay-out to pay outstanding debts, ensure the monthly bills are paid or even cover medical expenses that may have piled up.

Will my family have to pay tax on the funeral pay-out?

No they won’t have to pay tax. These types of insurance pay-outs are tax-free so that your family can enjoy the full benefit they offer.

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