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FAQs

Life insurance FAQs

Answers to your life insurance questions, including how to claim on a policy and information on buying the cover you need.

Funeral cover FAQs

Read our comprehensive FAQs for answers to all your questions on 1Life Funeral Cover.

Dread disease cover FAQs

Read on for the most commonly asked questions about dread disease cover, also known as critical illness cover.

Female dread disease FAQs

If you have questions on our innovative female dread disease policy then you have to the right place. Find out more.

Disability insurance FAQs

Waiting periods and HIV tests? If you have a question about disability insurance we have answered it!

Resources

Find a lab or pharmacy

In order to buy cover with us you might be asked to do an HIV test. Simply visit a Clicks or Dis-Chem pharmacy nearest to you to complete your test. Use our online tool to find the branch closest to you or call us on 0860 10 53 40.

Glossary

Use the online 1Life glossary to find definitions for the terms used in our policy book and on this website. If you cannot find the term you are looking for or if you have any questions about our products or your policy call us on 0860 10 53 40 or we will call you.

Policy books

Download our online policy books for terms and conditions for the following products:

Funeral planning guide

If you’re planning a funeral for a loved one, download this guide for 1-to-1 advice on what to do when a family member passes away, from planning a beautiful send-off to finalising the estate.

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