Sales
0860 10 53 40
Client services
0860 10 51 94
Claims
0860 10 51 96
Report fraud
0861 11 56 53
Policyholder USSD
*120*101#
Client services
clientservices@1life.co.za
General enquiries
info@1life.co.za
Claims
claims@1life.co.za
claims@1lifefuneral.co.za
Compliments
compliments@1life.co.za
1Lifestyle queries
1lifestyle@1life.co.za
Complaints
complaints@1life.co.za
Report fraud
fraud@1life.co.za
Sales
Monday to Thursday - 08:00 - 20:00
Friday - 08:00 - 17:00
Saturday - 09:00 - 13:00
Claims
Monday to Friday - 08:00 - 17:00
Client Services
Monday to Friday - 08:00 - 18:00
Saturday - 09:00 - 13:00
We are closed on Sunday and public holidays
Physical address
Clientèle Office Park
Corner Rivonia & Alon Road
Morningside
2196
Postal address
PO Box 1316
Rivonia
2128
If you need to lodge a complaint, please see the complaints procedure.
Financial Advisory and Intermediary Services Ombudsman:
Telephone: 012 762 5000
National Financial Ombud Scheme South Africa (the NFO)
Telephone: 0860 800 900
Email: info@nfosa.co.za
Website: www.nfosa.co.za
Buy online